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Accounting Case Study

We helped a successful Indian mutual fund reduce its payment processing cycle time by over 50%

Customer Profile

One of India’s most reputed mutual funds, with a reputation for high standards of performance

Pain points
  • High turn around time for payment processing
  • Lack of tracking mechanism; multiple level of approvals
  • Unable to scale up during spike periods
Our Solution
  • Conceived a tracking application software to track movement of claims
  • Used work flow and daily tracking to ensure the cycle time reduced
  • Used cross training and resources from multiple delivery centres to manage uneven work flow
Benefits
  • Our client could access the status of the claim at the click of a button and could run reports to monitor deviations
  • The turn around time for processing reduced by 50%