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Accounting Case Study

SBS was a catalyst for new revenue streams for a leading accounting firm, by helping them realign their resources from processing tasks to client facing work

The Client

The client is a reputed accounting firm with a turnover of over $4.5 MM. The client was keen to streamline processes to get the benefit of lower costs and timely reporting, while maintaining high standards of service quality.

Challenges
  • High staff costs and staff turnover
  • Aspiration to grow not supported by scalability of existing operations model
Solution

Sundaram Business Services offered a comprehensive cost-effective solution to the client

  • Delivered a process driven back-office for bookkeeping, end of year financials & tax returns
  • Standardised dashboards and daily communication helped in learning the client’s way of working faster, while at the same time allowing the client to benefit from our industry best practice processes.
Impact
  • Reduced operating- cost by 50%
  • The client diversified to higher value services through more customer face time by their managers; this additional time was created through thesupport of our back office services
  • The client increased their client base by concentrating on new business development, instead of spending time on processing tasks.